Clarity Team Net: How Agilio TeamNet Works for Primary Care

Last Updated on September 16, 2026 by Business Blog Media Editorial Team

Clarity Team Net is a web-based platform used across UK primary care. You may also see it called Clarity TeamNet, GPTeamNet or Agilio TeamNet.

The current product name is Agilio TeamNet. It brings practice information, compliance work, staff records, tasks and communication into one online system. GP practices, neighbourhood teams and Primary Care Networks are among its main users.

Basically, it gives healthcare teams one working hub. Staff can find policies, check tasks, manage records and keep important practice information organised.

Quick Facts About Clarity Team Net

Fact	Details
Current product name	Agilio TeamNet
Common older name	Clarity TeamNet
Provider	Agilio Software
Main sector	UK primary care
Main users	GP practices, neighbourhood teams, PCNs and wider primary care groups
Product type	Web-based management platform
Main functions	Compliance, communication, HR, workforce and knowledge management
Software installation	No application installation required
Mobile access	Supported
Data processing location	United Kingdom
Availability target	99.5% per calendar month
ISO certification	ISO/IEC 27001
Other listed security standards	Cyber Essentials, Cyber Essentials Plus and DSPT
Official login	teamnet.clarity.co.uk
Government procurement listing	G-Cloud
Current owner group	Agilio Software

The UK government’s Digital Marketplace confirms TeamNet as a knowledge, compliance and workforce management platform for primary care.

What Is Clarity Team Net?

Clarity Team Net is mainly an internal work system. It is not a normal public website.

Healthcare staff use it day to day. Practice managers may use it for compliance records. Clinical staff may check shared information. Other team members can find policies, complete assigned work or check training information.

The current TeamNet page says the platform brings compliance, communication and HR together for primary care teams. Policies, documents and updates can live inside the same system.

That is the basic idea.

Instead of hunting through emails, shared folders and separate records, staff can keep many routine practice functions inside one place.

What Can TeamNet Be Used For?

TeamNet covers several parts of practice management.

Compliance and Policy Management

Compliance is a big part of TeamNet.

Healthcare organisations can use the system to keep policies, monitor review dates and record staff acknowledgements. It can also handle information linked with significant events, safety alerts, staff training and fridge checks.

Audit trails are available too.

This matters during CQC preparation because a practice may need to show when something was reviewed, who completed an action and whether staff received important information. Agilio specifically presents these TeamNet functions as tools for CQC readiness.

Knowledge and Document Management

A practice can store useful information inside TeamNet.

That may include policies, procedures, clinical support material, contacts and internal documents. Staff can then find the latest information without checking several different folders.

Information can also be shared between healthcare organisations. The government listing describes controlled information sharing across practices, PCNs and wider primary-care groups.

For larger organisations, this can be useful. One update can reach the people who actually need it.

Team Communication

TeamNet also works as an internal communication space.

Staff can share updates and assign tasks. Progress can then be checked inside the platform rather than relying only on email chains.

Pretty simple idea. Keep the message and related work together.

This can matter where staff work across different practices or locations.

HR and Staff Records

TeamNet has HR and workforce functions.

Agilio says staff records, HR information and clinician appraisal-related work can be managed through the platform. Other workforce tools can cover absences, checks, training and scheduling.

Access can be controlled by role. So users do not all need the same permissions.

Staff Scheduling and Rotas

Scheduling tools are another part of TeamNet.

The Digital Marketplace listing says it can support salaried and locum staff scheduling. It also lists PCN and ARRS workforce scheduling into practice rotas.

That makes TeamNet relevant beyond document storage.

It can sit inside actual workforce planning.

Training Records

Training can also connect with TeamNet.

Agilio offers TeamNet Learning for statutory, mandatory and role-based training. Completed learning can be tracked, which gives managers a clearer record of staff training status.

Clarity and TeamNet can work together too. Agilio states that information such as significant events, audits and meeting notes can feed into Clarity appraisal records where the products are connected.

Who Uses Clarity Team Net?

The platform is built mainly for primary care.

That includes GP practice staff, managers, nurses, doctors, PCNs, neighbourhood teams and larger primary-care organisations.

Agilio currently states that its primary-care operations, compliance and training products are used by around 70% of GP practices in England. This percentage is an Agilio-reported figure rather than an independent market audit.

TeamNet can be used by different job roles inside the same organisation.

That is important. It is not limited to doctors.

Admin teams, management staff and clinical professionals can all use relevant parts of the system depending on their access rights.

Is Clarity Team Net an NHS Website?

Not exactly.

TeamNet is commercial software supplied by Agilio Software. NHS-linked organisations and primary-care providers can use it, but that does not make the platform itself an NHS-owned website.

You may still find TeamNet links inside NHS and primary-care resources because organisations use the platform for internal information sharing.

So the distinction is simple.

Used in NHS primary care does not mean owned by the NHS.

Clarity Team Net Login

The established TeamNet login address is:

teamnet.clarity.co.uk

Agilio’s own login page also lists TeamNet under its Primary Care platforms.

Users normally need an account supplied or managed by their organisation.

This is not a public signup service where anyone can create an account. A practice or organisation controls who gets access.

Forgotten TeamNet Password

Users who forget their password can use the “Forgotten your password?” option on the TeamNet login page.

Agilio support material also says an organisation’s named contact can add, amend or remove users.

If access still fails, the best path is through the organisation’s TeamNet administrator or Agilio support.

Does TeamNet Need Software Installation?

No desktop application is required for standard access.

The government’s TeamNet listing describes it as a web-browser service and says no application needs to be installed. Internet access and a supported browser are required.

Mobile use is supported too.

Agilio’s government listing says most functions are available on mobile devices, though it notes some limitations around file uploading on iPads.

Is Clarity Team Net Secure?

Security matters here because healthcare organisations may keep sensitive operational and staff information inside the system.

According to the current UK government procurement listing, TeamNet data storage and processing take place in the United Kingdom. Data sent between customer and supplier networks uses TLS 1.2 or later.

The same government record lists:

• ISO/IEC 27001, accredited by BSI
• Cyber Essentials
• Cyber Essentials Plus
• NHS Data Security and Protection Toolkit (DSPT)

The service also uses role-based access controls for management functions. Management authentication can include two-factor authentication. Audit information is available, and the listing says user, supplier and system logs are kept for at least 12 months.

Penetration testing is listed as taking place at least once each year through a qualified provider.

Where Is TeamNet Data Stored?

The government service record states that TeamNet data storage and processing locations are in the United Kingdom.

Customers remain responsible for the information they place in TeamNet.

The same listing says information held in TeamNet remains owned by the customer. Data can be exported from many areas in formats such as PDF and CSV, while uploaded files may remain in formats such as Microsoft Office documents.

Does TeamNet Store Patient Information?

TeamNet should not be confused with a main electronic patient-record system.

Its main advertised jobs are knowledge management, compliance, communication, workforce work and HR. It can share clinical support information, but its role is different from a core GP clinical-record platform.

The exact information placed inside TeamNet can depend on the organisation and the modules being used.

Access should always follow the organisation’s own data-protection rules and permissions.

What Is the Difference Between Clarity and TeamNet?

This causes confusion quite often.

TeamNet deals mainly with practice operations. Think policies, compliance, HR, workforce records, tasks, communication and shared information.

Clarity is Agilio’s appraisal, revalidation and professional-development platform.

The two can connect.

Agilio says Clarity integrates with TeamNet and iLearn. Relevant events, audits, meeting notes and completed courses can then feed into professional appraisal work.

So they are related products, but they are not the same thing.

Clarity Informatics and Agilio Software

Clarity Informatics has a long connection with TeamNet.

Agilio Software acquired Clarity Informatics on 1 June 2021. At that point, Agilio said TeamNet was already being used by more than 60% of GP practices in England.

Clarity Informatics Limited still appears as an active UK company on Companies House.

Its company number is 04133376, and it was incorporated on 29 December 2000. Companies House currently lists Agilio Software Bidco Limited as the active person with significant control, holding 75% or more of shares and voting rights.

The product branding now centres on Agilio TeamNet.

That explains why older users may still search for “Clarity Team Net.”

TeamNet Availability and Reliability

The UK Digital Marketplace listing gives TeamNet a target service availability of 99.5% per calendar month.

Planned maintenance involving downtime should receive advance notice.

Outage information may be posted through the platform or sent by email where the platform itself cannot be used.

Keep one point clear.

A 99.5% target does not mean zero downtime. It is the stated service target.

TeamNet API and Data Export

TeamNet has API support.

The government listing says APIs can provide access to specifically marked items for use by other systems. API documentation is available, though a public sandbox is not listed.

Data export is supported in several areas.

PDF and CSV exports are listed, plus files in their original uploaded formats where relevant.

This gives organisations a way to move or retain their own information.

How Much Does Clarity Team Net Cost?

There is no single public price that fits every customer.

The current G-Cloud listing gives a very broad range of £500 to £500,000 per unit per year. That range reflects the large difference between smaller healthcare organisations and much wider deployments.

A free trial is not listed on the government procurement page.

Practices or larger organisations looking for an exact price need a quote based on their setup and requirements.

TeamNet Support

Agilio lists both phone and email support for TeamNet.

The government listing states that the customer service desk operates Monday to Friday, 9am to 5pm UK time, excluding bank holidays. Phone support follows the same hours.

The listing says email responses are typically made within one working hour, though the actual response depends on the type of query.

Implementation support can include portal setup, training and data import work.

Why Do Practices Use TeamNet?

The main reason is organisation.

Healthcare teams handle a lot of information. Policies change. Training expires. Staff move between sites. Tasks need checking. Compliance records need evidence.

TeamNet puts many of those jobs inside one controlled system.

That can cut repeated admin work. It can also make records easier to check when managers need evidence of what happened and when.

Still, TeamNet is only the software.

A practice still needs good processes, correct permissions and staff who keep its records current.

Is Clarity Team Net Legit?

Yes. The available evidence clearly identifies TeamNet as an established UK healthcare software product.

It has an official Agilio product page, a UK government Digital Marketplace listing, published security information and documented use across UK primary care.

Users should stick to official Agilio pages and the established teamnet.clarity.co.uk login address rather than entering credentials into unrelated third-party login websites.

Final Thought

Clarity Team Net now sits under the Agilio TeamNet name, but many people still use the older wording when searching for it.

Its job is fairly clear. It gives primary-care teams a central place for policies, compliance records, workforce information, staff tasks, training and internal communication.

For GP practices and PCNs, that can mean fewer scattered files and clearer records. And for anyone simply trying to find the old Clarity Team Net service, Agilio TeamNet is the current product to look for.

Frequently Asked Questions

What is Clarity Team Net?

Clarity Team Net is a common older name for Agilio TeamNet, a web-based primary-care platform covering compliance, communication, HR, workforce and shared information.

Is Clarity Team Net now called Agilio TeamNet?

Yes. The product is currently marketed by Agilio Software as TeamNet.

What is the official Clarity Team Net login?

The established TeamNet login address is teamnet.clarity.co.uk.

Who can use TeamNet?

TeamNet is mainly used by authorised staff in GP practices, PCNs, neighbourhood teams and other primary-care organisations.

Can TeamNet be used on a mobile device?

Yes. The UK government service listing says TeamNet is built for mobile-device use, although some file-upload functions may have limitations on iPads.

Does TeamNet need an app installed?

No. Standard TeamNet access works through a web browser and does not require a desktop application installation.

Is TeamNet the same as Clarity appraisal software?

No. TeamNet handles practice operations and shared information, while Clarity focuses on appraisal, revalidation and professional records. The systems can connect.

Where is TeamNet data processed?

The UK Digital Marketplace listing states that TeamNet data storage and processing take place in the United Kingdom.

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